Terms and Conditions
Terms and Conditions
Last updated: 24 October 2024
The Royal Automobile Association of South Australia Incorporated (ABN 90 020 001 807) and its related bodies corporate (RAA) operate the www.raa.com.au website, including its sub-domains (Website) as a service to RAA members and other visitors, providing access to information about RAA, its products and services, membership benefits, savings and competitions, and other matters of potential interest. Each time you access or use the Website, you agree to these terms and conditions, the RAA Privacy Policy and any other terms notified to you by RAA from time to time (Terms and Conditions of Use).
1. About the Website
1.1 The information and material on, or forming part of, the Website (Content) may contain general information about RAA products and services. Unless expressly stated otherwise, this general information does not constitute an offer or inducement to enter into a legally binding contract and does not form part of the terms and conditions for RAA’s products and services.
1.2 Certain RAA products and services may only be available to residents of South Australia or Broken Hill, New South Wales.
1.3 Certain Content may be restricted to RAA members only (RAA Member Content). To access RAA Member Content, you need to:
(i) have a current membership with RAA. For information on how to become an RAA member, please visit the Membership webpage;
and
(ii) register for an online account the first time you visit the RAA member area of the Website; and
(iii) log in to the RAA member area of the Website by entering your unique user name and password (RAA Member Details).
Once logged in to the RAA member area of the Website, you will remain logged in until you log out. If you are logged in and your account is inactive for 15 minutes, we will log you out. You must not share your RAA Member Details with any third party.
1.4 Parts of the Website, or all of it, may from time to time be inaccessible due to unplanned outages and other unforeseen technical issues. RAA will use all reasonable efforts to make the Website available again as quickly as possible. Additionally, RAA may, in its sole discretion:
(i) suspend any part of the Website for maintenance, repair or similar operational reasons; and
(ii) change any part of the Website.
1.5 Website content relating to any RAA product, service or offer (including competitions) should be read in conjunction with any terms and conditions which relate to that product, service or offer.
1.6 RAA will collect, use, store and disclose any personal information you provide using the Website in accordance with the RAA Privacy Policy.
2. Links to Third Party Websites and Services
2.1 The Website may contain links to other websites and services operated by third parties (Third Party Services). You should carefully review the terms and conditions of any Third Party Services before accessing them, and ensure you accept them before proceeding.
2.2 RAA has no control over Third Party Services, and to the extent permitted by law excludes any and all liability (whether in contract, tort (including negligence), statute, equity or otherwise) arising out of or in connection with those Third Party Services.
2.3 When using the Website, material from the Third Party Service may be displayed in your computer system or mobile device browser framed by material on the Website.
3. Your responsibilities
3.1 Your use of, and reliance upon, Content on the Website is completely at your own risk.
3.2 You are responsible for your use of the Website, including ensuring that your access and use of the Website is lawful and is not prohibited by laws applicable to you.
3.3 In accessing using the Website, you must:
(i) not interfere with or disrupt the Website, servers or networks connected to the Website or any features of the Website that are designed to protect the users, Content or security of the Website;
(ii) not reproduce, duplicate, copy, sell, re-supply, distribute or exploit for any commercial purpose any portion of the Website or the Content contained on them; and
(iii) not introduce any computer virus or other contaminant (including bugs, worms, logic bombs or trojan horses) into the Website or use any automated software routine (e.g. bots) to access the Website.
3.4 You are responsible for taking precautions to protect your computer system and mobile device from viruses or anything else that may interfere with or may damage the operation of your computer system or mobile device or the information contained on it.
4. Exclusions and Limitation of Liability
4.1 RAA provides the Website on an “as is” basis. To the extent permitted by law, RAA excludes any and all warranties in relation to the Website. Without limiting the foregoing, RAA does not warrant:
(i) the continued availability of the Website or that access to the Website will be uninterrupted;
(ii) that the Website will be free from viruses; or
(iii) that any product or service featured on the Website is available for purchase or use by you.
4.2 RAA’s liability for breach of a condition or warranty that cannot be excluded at law is limited (at RAA’s election) to the re-supply of the Website or payment of the cost of the re-supply of the Website.
4.3 To the extent permitted by law, RAA excludes any and all liability for any losses, damages, liabilities, claims or expenses whatsoever, arising out of or in connection with the Website, except where any such loss or damage arises from the negligent act or omission of RAA.
4.4 Different requirements will apply to liability arising as a result of the supply of any products or services to you by RAA. Please consult the terms and conditions of the relevant product or service for details of these.
5. Intellectual Property
5.1 RAA owns or licences all Content (including source and object code) forming part of the Website. You do not have any right, title or interest in any Content except as set out in the Terms and Conditions of Use.
5.2 As between you and RAA, the business names, trading names, trade marks, images, and logos in any Content which identify RAA, its associated entities or any third party and their products and services, are proprietary marks of RAA or those other parties, and you obtain no rights to such names or materials any must not use them without written consent of the owner.
5.3 RAA grants you a limited, revocable, non-exclusive, non-transferable licence to use Content as necessary to use the Website in accordance with the Terms and Conditions of Use.
6. Other Provisions
6.1 RAA reserves the right to change the Terms and Conditions of Use at any time. Advance notice of changes to the Terms and Conditions of Use will be published through the Website. You must comply at all times with the current Terms and Conditions of Use as published on the Website.
6.2 The Terms and Conditions of Use shall be governed by and construed in accordance with the laws of South Australia. Disputes arising in relation to Website shall, unless expressly agreed, be subject to the exclusive jurisdiction of the Courts of South Australia.
6.3 To the extent permitted by law, the Terms and Conditions of Use contain the entire agreement of the parties with respect to its subject matter and supersedes all previous agreements, representations and discussions and you warrant you have not relied on any such agreements, representations and discussions.
6.4 If any part of the Terms and Conditions of Use is void or unenforceable, that part is taken to be removed from the Terms and Conditions of Use and the remaining Terms and Conditions of Use continue to have full effect.
7. Notices and Contacting Us
7.1 RAA may give you notices under the Terms and Conditions of Use in writing by any lawful means, including by hand, post, email and through the Website. You may give RAA notices under the Terms and Conditions of Use in writing using our online enquiry form or by posting them to us at GPO Box 1499, Adelaide SA 5001.
7.2 If you detect any illegal conduct in relation to the use of the Website, or have any concerns regarding the Website or the Terms and Conditions of Use, please contact RAA immediately.