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Member enquiry

We aim to respond to online enquiries within 2 business days.

If you need to speak with us sooner, please call 8202 4600 - Monday to Friday, 8am to 6pm and Saturday, 9am to 12pm.

Enter your 8-digit member number

If you need us to update your account details, please provide your full name, email and phone number.

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Get in touch. We're here to help.

  • Call us

    Monday to Friday, 8am to 6pm
    Saturday, 9am to 12pm
    8202 4600

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