RAA Energy
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Transparent pricing and no exit fees -
Switch in less than 5 minutes -
Personalised energy insights -
Monthly billing – no more bill shock
Clear and honest energy pricing. Exclusive to RAA members
RAA Energy is different. We don't profit from the amount of energy you use.
Our $24.95 monthly subscription fee gives you access to electricity usage rates without the mark-up. It's what we earn to keep your lights on, and ours. Plus, you also get a variety of energy cost saving benefits.
No tricks and no flashy headline offers. Just simple electricity plans from trusted South Australians.
An electricity provider you can trust
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Fair and transparent pricing
Many energy companies mark-up electricity for profit. Our $24.95 monthly subscription fee means we don’t profit from the amount of energy you use. We pass those savings on to you. We're not here for shareholders. Our goal is to help you save. -
Our profits don't increase when you use more energy
We’re serious about helping RAA members reduce their energy usage. We’ll even provide you with a smart meter to give you personalised insights and a free solar assessment or solar health check. -
100% carbon offset electricity usage
When you draw electricity from the grid, there's no way to know if the electricity you're using comes from renewable sources. That's why we carbon offset 100% of your usage.
It takes 5 minutes to switch
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Enter your address
Get a quote online by searching for your home address. This is when you'll see your rates.
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Fill in your details
All you need is your email address, a contact number, your RAA member number, and one ID document (driver's licence, passport, Medicare or proof of age card).
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Leave the rest to us
We'll get you connected to RAA Energy within 2 business days. We'll even notify your old provider.
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Insights designed to lower your bills
*Smart meters may not be able to be installed in all situations. If we're unable to install a smart meter, or you don't want a smart meter, RAA Energy can still provide you with a plan.
Moving house?
It's a great time to switch to fairer energy
Manage your RAA Energy account through our online portal
Pay your bill
There are 3 ways to pay your RAA Energy bill:
- Direct Debit or Smoothpay. Log in to the RAA Energy portal.
- Credit or debit card through our online payment form. A bank fee of Debit: 0.46% and Credit: 0.81% may apply depending on your plan.
- BPAY. Use your unique details on your bill to pay through your bank.
Get energy usage insights
Check your energy usage and see how it compares to previous months. Log in to explore insights.
If you have a smart meter, we'll also email you personalised insights and tips to save every month.
Transfer your account to a new home
If you're already an RAA Energy customer and you're moving house, we can transfer your electricity supply over to your new address for the day you move in.
Log in to your RAA Energy account at least 3 days ahead of your move so that we can cancel your current connection and set you up in your new home.
Frequently asked questions
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Do I need to tell my current provider that I'm leaving?
There’s no need to call them. We’ll handle it for you. Once the change is complete, they’ll issue you with a final invoice.
If you also have gas with that provider, your gas account will remain active with them. RAA Energy is currently an electricity only provider.
When you leave an energy provider, it’s common for them to try and win you back using a special offer. These offers are usually just temporary. Rest assured knowing that you’ve moved to an electricity provider that you can trust.
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Will I still get the same concession payments if I join?
To have a concession added to your RAA Energy account, you need to contact Concessions SA.
Once you have received your first bill from us, you can apply through the ConcessionsSA website or call 1800 307 758.
To be eligible for a concession, your name must:
- be listed as an account holder on your electricity bill.
- match your Centrelink or Veteran Card.
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Why do you charge a monthly fee?
Unlike most other energy retailers, we don't profit from the amount of energy you use. Our monthly subscription fee is what we earn to keep your lights on, and ours, and we believe it's a fairer and more transparent way of doing energy.
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Is RAA Energy suitable for someone with life support equipment?
If you or someone in your property uses life support equipment, you may be eligible for protection under the life support energy regulations.
This means your address is registered with SA Power Networks so you can plan accordingly.
Find out more in samove – the RAA magazine
The 5 biggest home energy guzzlers
Find out which appliances contribute most to your power bills.
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It's better to be a member
RAA members can receive discounts on shopping and entertainment with RAA Rewards, enter exclusive competitions and access member-only services.
Plus, we love to reward our loyal members with savings on select policies and products.
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We're here to help
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Call us
Monday to Friday, 9am to 5pm excluding public holidays -
Enquire online
Send us a message and we'll contact you -
Frequently asked questions
Visit our Help Centre for answers to FAQs, important documents and more
Things you should know
RAA Energy is a trading name of the licensed energy retailer Energy Locals Pty Ltd, ACN 606 408 879.
Read RAA Energy's Privacy Collection Notice (PDF, 431KB)
Read RAA Energy's Web Usage Terms and Conditions (PDF, 366KB)
Read RAA Energy's Family and Domestic Violence Policy (PDF, 617KB)