Frequently asked questions
Pricing
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How much will it cost to charge my EV?
The cost of using the RAA Charge network depends on the time of day and the type of site. The prices below include this discount:
Destination (7kW) charging sites
Evening peak (5pm to 10pm): 32c/kWh
Standard (all other times): 25c/kWh
Rapid (150kW) and Ultra-rapid (200kW) sites
Evening peak (5pm to 10pm): 73c/kWh
Standard (all other times): 64c/kWhFor example, an EV with a battery capacity of 64kWh will cost about $16 to charge at a fast AC charging site during standard hours and $20 during evening peak periods.
Pricing changes
On 9 October 2024, the cost to charge using the RAA Charge network increased by 5c/kWh across all 150kW Rapid and 200kW Ultra-rapid charging sites, at all times of the day. There were no changes of the cost to charge at our 7kW Destination chargers.
If you're ever unsure about the cost of one of our chargers, download the Chargefox app for iOS or Android for pricing information.
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Why does the cost of charging an EV change depending on the time of day?
The cost of charging an EV is cheaper during the day, because that’s when our state’s renewable energy generation is highest. This helps make the best use of solar energy.
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Do the sites charge idle fees?
Due to the increasing public demand for EV charging sites in South Australia, we may issue idle fees at some Rapid and Ultra-rapid sites when your vehicle remains connected to a station well after reaching full charge.
We want our charge experience to be great for all drivers, and our idle fees are intended to prevent idle charging and optimise station availability.
You'll receive a notification through your Chargefox app when your vehicle's charging is complete. After a 10 minute grace period, idle fees will be charged at $1 per each additional minute the vehicle remains on charge. Idle fees will be charged to the credit card linked to your Chargefox account.
Idle fees are in effect at all 150kW Rapid and 200kW Ultra-rapid charging sites in metropolitan Adelaide.
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Why is RAA increasing the cost to charge?
Effective 9 October 2024, the cost to charge using the RAA Charge network will increase by 5c/kWh across all 150kW Rapid and 200kW Ultra-rapid charging sites, at all times of the day. The cost to charge at our 7kW Destination chargers remains unchanged.
The adjustment to our pricing is a direct result of the rising cost of energy, specifically the cost of providing electricity to our chargers.
This adjustment will enable us to continue to invest in operating and growing the RAA Charge network.
Locations and use
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How do I find charging sites and pay to use them?
You can find a live RAA Charge charging station on our interactive map.
You can also download the Chargefox app for iOS or Android to find your nearest charger, charge your EV and pay. -
What is the maximum distance between sites?
Of the network’s 140 charging sites, 98% of them will be less than 200km apart. That’s well within the range of a typical EV, so you won’t need to worry about range anxiety. -
How long will it take to charge my EV?
It depends on the type of charger and your electric vehicle.
Generally, Destination (7kW) chargers take several hours to fully charge a car, so you’ll find them in places like tourist parks and accommodation providers.
Rapid (150kW) and Ultra-rapid (200kW) chargers take as little as 15 to 45 minutes to fully charge an EV, so you’ll find them along highways and in country towns.
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Do I need my own cable to use the charging stations?
It depends on the type of site. Our Destination (7kW) charging sites will have Type 2 plugs and, to use these, you’ll need your own cable. Our Rapid (150kW) and Ultra-rapid (200kW) charging sites are equipped with cables, so you won’t need your own.
The network
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What type of charging sites and plugs does the network have?
When finished, the RAA Charge network will have 86 Destination (7kW) charging sites and 54 Rapid (150kW) or Ultra-rapid (200kW) charging sites, all with multiple charging bays.
The Destination charging sites have Type 2 plugs and a maximum power output of 7kW.
The Rapid and Ultra-rapid charging sites will have CCS2 plugs, or a combination of CCS2 and CHAdeMO plugs. At the rapid sites, you’ll get a maximum power output of 150kW, while the ultra-rapid sites will get up to 200kW.
You can see the plug types for each charging site in the Chargefox app for iOS or Android, or by using our EV charger map. -
Is renewable energy powering the network?
The network is powered by net 100% renewable energy. -
When will the network be completed?
RAA has identified preferred sites for South Australia’s EV charging network.
Charging sites will be scheduled for installation once site scoping works are complete and site host agreements are met.
Construction has already started, with the network to be completed in 2024. -
How can I stay up to date on network developments?
You can stay up to date by subscribing to RAA Daily and choosing 'electric vehicle updates' as your subscription type. -
Can you tell me more about the project and why RAA is involved?
We’ve partnered with the South Australian Government to bring the RAA Charge network to life. A $12 million State Government grant is helping to fund the project, and construction has already begun.
We’re involved in this project because a border-to-border EV charging network could help more South Australians opt for EVs – a major win for our state, and the environment.
EV insurance
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Can I get insurance with RAA for my electric vehicle?
Yes. You can get Comprehensive or Third Party car insurance with us to insure your EV. Get a quote online.