Landlord Insurance help & FAQs
Frequently asked questions
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What information do I need to give to get a quote?
To give you a quote there’s a few things we’ll need from you, including:
- Some details about the property’s construction (such as what the outside walls and roof are made from, and what year it was built)
- How you plan to use the property (including if it will be for long term rentals or short stays)
- How much you’d like to insure the property and its furnishings for. If you're not sure how much it would cost to rebuild your home, our sum insured calculator can help you estimate the current cost.
For more information about what else we’ll need to know, call us on 8202 4567.
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How much should I insure my building for?
If the amount you insure your building for (the sum insured) isn’t adequate, you may be out of pocket if there’s damage to your property. Our sum insured calculator is a handy starting point and could help you work out the cost of replacing your building in the case of a total loss. The calculator is not suitable for homes covered by strata.This calculator is a guide only, does not constitute personal advice and won’t take into account individual circumstances or preferences. We recommend getting expert advice to determine an adequate replacement sum insured for your insured property.
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How much should I insure my rental furnishings for?
If the amount you insure your rental furnishings for (the sum insured) isn’t adequate, you may be out of pocket if there’s damage to them. We suggest thinking about how much it would cost to replace your rental furnishings and fixtures.
Rental furnishings are things like carpets, floating floors, curtains, electrical items and whitegoods. See the relevant Product Disclosure Statement for a full list of what's covered. -
What’s the difference between a permanent rental and a short stay rental?
A permanent rental means the property is rented to the same tenant long term (continuously for 12 weeks or more).
A short stay rental means the property is rented on a short term basis (less than 12 continuous weeks). This could be an Airbnb or holiday house.Rental property benefits differ depending on the use. You’re only covered for the use that's listed on your Certificate of Insurance.
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What if my property use changes?
You’ll need to call us on 8202 4567 to update your property’s details if the way your property is used changes. You’re only covered for the use that's listed on your Certificate of Insurance.
