Home and Contents Insurance help

Our contents insurance includes cover for your contents while they’re temporarily removed from your home to another residential address or storage facility. This cover is capped at 10% of the sum insured.

We also have two kinds of optional cover you can choose to protect your valuables if they’re accidentally lost, stolen or damaged while away from home.

• Accidental damage cover – if you add accidental damage cover to your contents insurance policy, we'll cover your contents if they're accidentally lost, stolen or damaged anywhere in Australia and New Zealand (with a few exceptions, outlined in the PDS). You can choose to insure them for up to $2,000 per claim or up to $5,000 per claim.
  

• Cover for valuable items at home and away from home – if you have valuable items such as jewellery or bicycles, you can add them to your contents insurance and we'll cover their replacement value if they're accidentally lost, stolen or damaged worldwide (with a few exceptions, outlined in the PDS). Subject to the sum insured of the item.

To add either of these covers to your insurance policy, call us on 8202 4567.