Frequently asked questions


General

  • What can I get a loan for?

    You can get a loan for just about any worthwhile purpose, including cars and vehicles, debt consolidation, refinancing, home improvements, weddings, travel and study.

    You can’t get a loan for a house or property.

  • What’s the difference between a secured and an unsecured loan?

    A secured personal loan is a loan that has an asset offered by the borrower, as security over the loan. If you're looking at buying something like a car, you can consider a secured personal loan.

    An unsecured personal loan has no asset held as security.

  • Do I need to have a deposit for a loan?

    Generally, no. However, for jet skis, motorcycles or imported vehicles, a deposit may be required.

  • How long is my quote valid for?

    30 days.
  • What is the pre-approval time?

    Loan pre-approval is within 7 working hours, subject to applicants satisfying all conditions. Our working hours are between 9am and 5pm, Monday to Friday, excluding public holidays. 

  • When will I receive my loan funds?

    If the conditions of your loan have been met, the loan contract will be available for signing the following business day and the funds will be processed either via cheque, BPAY or EFT 24–48 hours from settlement.


Eligibility


Financial hardship

  • What do I do if I can’t make a repayment?

    Please contact RAA Finance on 8202 8331 as soon as possible if you think you might have trouble meeting your loan repayments or are experiencing financial hardship. We'll work with you to understand your current situation.

Personal loans enquiry

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    Saturday, 9am to 12pm
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