Road Service
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24/7 call-outs -
Australia-wide coverage -
Member benefits and savings -
Over 350 patrols
RAA Road Service gives you peace of mind
If you ever have car trouble, it's just a quick call to get roadside assistance from SA's most trusted provider.
We offer a choice of three levels of Personal Road Service, to keep you moving in any vehicle.
We also offer Road Service for business, which is for your company vehicle, no matter who's driving.
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1Every day
24/7 Road Service, Australia-wide
RAA Road Service cover applies to the individual, so you’re covered no matter what car you’re driving and where.
Unlimited call-outs#Unlimited call-outs#4 call-outs a year -
1
Country attendance
Road service outside the Metropolitan Patrol Serviced Area is calculated from the designated RAA Country Service Depot to your breakdown location. Some additional fees may apply beyond these limits.
Up to 200kmUp to 100kmUp to 40km -
1
Towing: metro
If we are unable to get your vehicle moving at the roadside, we’ll arrange a tow to your home or your chosen repairer.
Up to 50kmUp to 20kmUp to 10km -
1
Towing: country – to designated Country Service Depot
If we're unable to get your vehicle moving at the roadside and you're outside the Metropolitan Patrol Serviced Area, we'll arrange a tow to the designated RAA Country Service Depot.
Up to 200kmUp to 100kmUp to 40km -
1
Towing: country – in any direction (from either where you broke down or the designated country depot)
If we're unable to get your vehicle moving at the roadside and you're outside the Metropolitan Patrol Serviced Area, we'll arrange a tow in any direction from either the breakdown location or from the designated RAA Country Service Depot.
Up to 50km (limit of $400 per incident)Up to 20km (limit of $160 per incident)Up to 10km (limit of $80 per incident) -
1
Heavy or oversized vehicles and/or special towing equipment (including caravans/towed units)
We'll help arrange the towing of your vehicle, caravan, trailer or recreational mobile home, when it's outside the normal towing limitations. Please refer to the Road Service Personal Entitlements Guide for full details.
Up to $300 a yearfa-timesfa-times -
Flat or faulty battery service
If your vehicle won't start due to a flat or faulty battery, we'll diagnose its condition and either provide a jump-start or offer to sell you an RAA battery, and we’ll install it free of charge.
fa-checkfa-checkfa-check -
Battery discount
If you hold Plus or Premium Road Service, you'll get a discount on our extensive range of competitively priced RAA batteries.
$20 discount$20 discountfa-times -
Emergency fuel service
If you run out of fuel, we can sell you enough to get you to the nearest fuel outlet.
fa-checkfa-checkfa-check -
Lockout
If your keys have been locked in your vehicle we'll do our best to retrieve them.
fa-checkfa-checkfa-check -
Locksmith subsidy
If a locksmith is needed because your vehicle or caravan is disabled, we’ll contribute to the cost of the locksmith services.
Up to $150 a yearfa-timesfa-times -
Flat tyre
If you've got a flat or damaged tyre and you have a suitable spare, we'll change the wheel for you.
fa-checkfa-checkfa-check -
Taxi
If your vehicle is eligible for towing, we’ll arrange a taxi from either the breakdown location or place of repair.
Up to $55 a yearfa-timesfa-times -
Second tow to nominated repairer
If your vehicle's broken down and can't be towed to your chosen repairer at the time of breakdown, we'll get it to a place of safety, and then arrange towing to your repairer within 14 days.
Up to 20kmfa-timesfa-times -
Caravans and trailers
If your caravan or trailer suffers an unexpected mechanical or electrical fault/failure, we’ll provide road service. If you have Plus or Premium, we’ll also arrange towing. Please refer to the Road Service Personal Entitlements Guide for details.
fa-checkfa-checkfa-check -
Bicycle road service
When a breakdown or puncture interrupts your ride, we'll do our best to get you rolling again. If repairs can't be carried out at the roadside, we'll arrange for a taxi to take you and your bike to a safe location or place of repair (up to $55 a year).
fa-checkfa-checkfa-check -
Mobility scooter road service
When your mobility scooter breaks down or gets a flat tyre, we'll do our best to get your vehicle moving again. If repairs can't be carried out at the roadside and you're not home, we'll arrange for a taxi to transport you and your scooter to a safe location or place of repair. Please refer to the Road Service Personal Entitlements Guide for details.
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1Everywhere – when you're over 100km from home
Accommodation after breakdown
If we're unable to get your vehicle moving at the roadside and you’re more than 100km from home, we'll contribute towards the cost of accommodation. Daily and monetary limits apply. Please refer to the Road Service Personal Entitlements Guide for full details.
Up to 5 nightsUp to 3 nightsfa-times -
1
Hire car after breakdown
If we're unable to get your vehicle moving at the roadside and you’re more than 100km from home, we’ll contribute towards the cost of a hire car to get you around. Daily and monetary limits apply. Please refer to the Road Service Personal Entitlements Guide for full details.
Up to 7 daysUp to 5 daysfa-times -
Vehicle recovery
If your vehicle can't be repaired within 48 hours and you’re more than 100km from home, we'll arrange and pay for its transport to your home or intended destination. Hire car doesn’t apply if you have chosen this option.
Up to $2,000 a yearUp to $750 a yearfa-times -
Passenger transport after vehicle recovery
If your vehicle can’t be repaired within 48 hours and you’re more than 100km from home, we'll arrange and pay for the transport of you and four of your passengers, by coach or air, to your home or intended destination. Hire car doesn’t apply if you have chosen this option.
Air up to $800 or by coachAir up to $400 or by coachfa-times -
Pet transport after vehicle recovery
If you choose vehicle recovery, we'll arrange and pay for the transport of your domestic pet(s) to your home or intended destination.
Up to $220 per incidentfa-timesfa-times -
Towed unit recovery
If you choose vehicle recovery and you’re towing a caravan or trailer, we’ll contribute to the recovery of your towed unit to your home or intended destination.
Up to $500 per incidentfa-timesfa-times -
Accommodation after an accident or stolen vehicle
If you’re more than 100km from home and without your vehicle overnight after an accident, windscreen damage, water damage, vandalism, fire or theft, we’ll contribute towards the cost of accommodation. Daily and monetary limits apply. Please refer to the Road Service Personal Entitlements Guide for full details.
Up to 2 nights1 nightfa-times -
Hire car after an accident or stolen vehicle
If you’re more than 100km from home and without your vehicle overnight after an accident, windscreen damage, water damage, vandalism, fire or theft, we’ll contribute towards the cost of a hire car. Daily and monetary limits apply.
Up to 2 daysfa-timesfa-times -
Caravan cover – when you're over 100km from home
Accommodation after breakdown
If your caravan needs repairs following a breakdown and you’re more than 100km from home, we'll contribute towards the cost of accommodation. Daily and monetary limits apply. Please refer to the Road Service Personal Entitlements Guide for full details.
Up to 5 nightsUp to 3 nightsfa-times -
Accommodation after an accident or stolen vehicle
If you’re more than 100km from home and without your caravan overnight after an accident, windscreen damage, water damage, vandalism, fire or theft, we’ll contribute towards the cost of accommodation. Daily and monetary limits apply. Please refer to the Road Service Personal Entitlements Guide for full details.
Up to 2 nights1 nightfa-times -
Annual benefit limits
1st year
Yearly value of benefits over Standard cover level in the first year of holding your road service product.
$3,500 per subscription year$1,100 per subscription yearfa-times -
2nd and subsequent years
Yearly value of benefits over Standard cover level in each continuous year of holding your road service product.
$5,500 per subscription year$2,200 per subscription yearfa-times
Use the drop-down menus to compare options
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1Every day
24/7 Road Service, Australia-wide
RAA Road Service cover applies to the individual, so you’re covered no matter what car you’re driving and where.
Unlimited call-outs#Unlimited call-outs#4 call-outs a year -
1
Country attendance
Road service outside the Metropolitan Patrol Serviced Area is calculated from the designated RAA Country Service Depot to your breakdown location. Some additional fees may apply beyond these limits.
Up to 200kmUp to 100kmUp to 40km -
1
Towing: metro
If we are unable to get your vehicle moving at the roadside, we’ll arrange a tow to your home or your chosen repairer.
Up to 50kmUp to 20kmUp to 10km -
1
Towing: country – to designated Country Service Depot
If we're unable to get your vehicle moving at the roadside and you're outside the Metropolitan Patrol Serviced Area, we'll arrange a tow to the designated RAA Country Service Depot.
Up to 200kmUp to 100kmUp to 40km -
1
Towing: country – in any direction (from either where you broke down or the designated country depot)
If we're unable to get your vehicle moving at the roadside and you're outside the Metropolitan Patrol Serviced Area, we'll arrange a tow in any direction from either the breakdown location or from the designated RAA Country Service Depot.
Up to 50km (limit of $400 per incident)Up to 20km (limit of $160 per incident)Up to 10km (limit of $80 per incident) -
1
Heavy or oversized vehicles and/or special towing equipment (including caravans/towed units)
We'll help arrange the towing of your vehicle, caravan, trailer or recreational mobile home, when it's outside the normal towing limitations. Please refer to the Road Service Personal Entitlements Guide for full details.
Up to $300 a yearfa-timesfa-times -
Flat or faulty battery service
If your vehicle won't start due to a flat or faulty battery, we'll diagnose its condition and either provide a jump-start or offer to sell you an RAA battery, and we’ll install it free of charge.
fa-checkfa-checkfa-check -
Battery discount
If you hold Plus or Premium Road Service, you'll get a discount on our extensive range of competitively priced RAA batteries.
$20 discount$20 discountfa-times -
Emergency fuel service
If you run out of fuel, we can sell you enough to get you to the nearest fuel outlet.
fa-checkfa-checkfa-check -
Lockout
If your keys have been locked in your vehicle we'll do our best to retrieve them.
fa-checkfa-checkfa-check -
Locksmith subsidy
If a locksmith is needed because your vehicle or caravan is disabled, we’ll contribute to the cost of the locksmith services.
Up to $150 a yearfa-timesfa-times -
Flat tyre
If you've got a flat or damaged tyre and you have a suitable spare, we'll change the wheel for you.
fa-checkfa-checkfa-check -
Taxi
If your vehicle is eligible for towing, we’ll arrange a taxi from either the breakdown location or place of repair.
Up to $55 a yearfa-timesfa-times -
Second tow to nominated repairer
If your vehicle's broken down and can't be towed to your chosen repairer at the time of breakdown, we'll get it to a place of safety, and then arrange towing to your repairer within 14 days.
Up to 20kmfa-timesfa-times -
Caravans and trailers
If your caravan or trailer suffers an unexpected mechanical or electrical fault/failure, we’ll provide road service. If you have Plus or Premium, we’ll also arrange towing. Please refer to the Road Service Personal Entitlements Guide for details.
fa-checkfa-checkfa-check -
Bicycle road service
When a breakdown or puncture interrupts your ride, we'll do our best to get you rolling again. If repairs can't be carried out at the roadside, we'll arrange for a taxi to take you and your bike to a safe location or place of repair (up to $55 a year).
fa-checkfa-checkfa-check -
Mobility scooter road service
When your mobility scooter breaks down or gets a flat tyre, we'll do our best to get your vehicle moving again. If repairs can't be carried out at the roadside and you're not home, we'll arrange for a taxi to transport you and your scooter to a safe location or place of repair. Please refer to the Road Service Personal Entitlements Guide for details.
fa-checkfa-checkfa-check -
1Everywhere – when you're over 100km from home
Accommodation after breakdown
If we're unable to get your vehicle moving at the roadside and you’re more than 100km from home, we'll contribute towards the cost of accommodation. Daily and monetary limits apply. Please refer to the Road Service Personal Entitlements Guide for full details.
Up to 5 nightsUp to 3 nightsfa-times -
1
Hire car after breakdown
If we're unable to get your vehicle moving at the roadside and you’re more than 100km from home, we’ll contribute towards the cost of a hire car to get you around. Daily and monetary limits apply. Please refer to the Road Service Personal Entitlements Guide for full details.
Up to 7 daysUp to 5 daysfa-times -
Vehicle recovery
If your vehicle can't be repaired within 48 hours and you’re more than 100km from home, we'll arrange and pay for its transport to your home or intended destination. Hire car doesn’t apply if you have chosen this option.
Up to $2,000 a yearUp to $750 a yearfa-times -
Passenger transport after vehicle recovery
If your vehicle can’t be repaired within 48 hours and you’re more than 100km from home, we'll arrange and pay for the transport of you and four of your passengers, by coach or air, to your home or intended destination. Hire car doesn’t apply if you have chosen this option.
Air up to $800 or by coachAir up to $400 or by coachfa-times -
Pet transport after vehicle recovery
If you choose vehicle recovery, we'll arrange and pay for the transport of your domestic pet(s) to your home or intended destination.
Up to $220 per incidentfa-timesfa-times -
Towed unit recovery
If you choose vehicle recovery and you’re towing a caravan or trailer, we’ll contribute to the recovery of your towed unit to your home or intended destination.
Up to $500 per incidentfa-timesfa-times -
Accommodation after an accident or stolen vehicle
If you’re more than 100km from home and without your vehicle overnight after an accident, windscreen damage, water damage, vandalism, fire or theft, we’ll contribute towards the cost of accommodation. Daily and monetary limits apply. Please refer to the Road Service Personal Entitlements Guide for full details.
Up to 2 nights1 nightfa-times -
Hire car after an accident or stolen vehicle
If you’re more than 100km from home and without your vehicle overnight after an accident, windscreen damage, water damage, vandalism, fire or theft, we’ll contribute towards the cost of a hire car. Daily and monetary limits apply.
Up to 2 daysfa-timesfa-times -
Caravan cover – when you're over 100km from home
Accommodation after breakdown
If your caravan needs repairs following a breakdown and you’re more than 100km from home, we'll contribute towards the cost of accommodation. Daily and monetary limits apply. Please refer to the Road Service Personal Entitlements Guide for full details.
Up to 5 nightsUp to 3 nightsfa-times -
Accommodation after an accident or stolen vehicle
If you’re more than 100km from home and without your caravan overnight after an accident, windscreen damage, water damage, vandalism, fire or theft, we’ll contribute towards the cost of accommodation. Daily and monetary limits apply. Please refer to the Road Service Personal Entitlements Guide for full details.
Up to 2 nights1 nightfa-times -
Annual benefit limits
1st year
Yearly value of benefits over Standard cover level in the first year of holding your road service product.
$3,500 per subscription year$1,100 per subscription yearfa-times -
2nd and subsequent years
Yearly value of benefits over Standard cover level in each continuous year of holding your road service product.
$5,500 per subscription year$2,200 per subscription yearfa-times
Why choose RAA Road Service
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More than 350 patrols on the road
With more than 350 patrols across SA, we attend about 900 breakdowns a day. We’ve got you covered 24/7, every single day of the year. -
Australia-wide coverage
RAA Road Service covers you Australia-wide, thanks to our national motoring club partnerships. You'll also find service in a number of countries overseas. -
Direct debit
Your monthly Road Service payments can be scheduled though direct debit at no extra cost. Plus, you won't have to remember your payment dates.
How to book RAA Road Service
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Over the phone
Call us on 13 11 11, and we'll get you back on the road. -
Through the RAA app
Request a call-out through the RAA app.* Help is just a few taps away. -
Online
Arrange a future call-out, a minimum of 2 hours from now.
Road Service to suit your lifestyle
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For electric vehicles
Trouble with your EV? We can help
- All levels of RAA Road Service cover electric vehicles, from hybrids to full battery electric vehicles (BEVs).
- Our patrols are trained to work with EVs at the roadside. They know what to look out for, so they can get EVs back on the road, just like petrol and diesel vehicles.
- You can use your Road Service Towing Benefit¹ to help tow your EV to the nearest charging station.
- There's no extra cost for EV Road Service call-outs.
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For business
Driving for work? Choose Road Service for business
RAA Road Service for business covers your company vehicle, no matter who’s behind the wheel.
We offer three types of Road Service for business:
- Fleet Road Service, with an annual fee per vehicle.
- Fee For Service, with pay-as-you-go costs.
- Taxi Road Service, with an annual fee per vehicle.
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For families
There’s strength in numbers – and savings too
Did you know you can save by bundling your family’s Road Service products together for up to 5 people?
- One member of the family is nominated as the primary card holder, and is responsible for Road Service payments, and product communications with RAA, including renewals.
- The primary card holder pays the normal price for the level of Road Service they choose, and each of the other members receives a $10 discount on their Road Service.
- Each member can choose from three levels of Personal Road Service, outlined in the table above.
- It’s a great option for families and couples on a budget.
To create or join a Road Service family, call 8202 4610 or drop into your local RAA Shop. Already have family Road Service? Renew online.
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For mobility scooters
Did you know our Road Service covers mobility scooters too?
No matter what level of Road Service you have, we’ll keep your mobility scooter moving as well, for no extra cost.
If the problem can’t be solved roadside, we’ll organise a taxi to take you and your scooter to a safe location or place of repair.
Mobility scooter benefits
Premium Plus Standard Annual taxi benefit Up to $100 Up to $75 Up to $50 Transport by RAA Country Service Depot* Up to 200km (400km return) Up to 100km (200km return) Up to 40km (80km return)
*In areas where the transport of your mobility scooter is provided by a designated RAA Country Service Depot, the benefit applies as per the towing distance applicable to the level of Road Service held.
Please note:- Service does not include assistance in lifting a person in or out of their mobility scooter.
- Service in shopping centres and other buildings needs to be in an area that's suitable and practical for our patrols to attend, such as an outside entrance or a car park.
- The taxi benefit can be used once per incident and is separate from the RAA Premium taxi benefit that applies after vehicle breakdown/towing.
Terms, conditions and limits apply.
Trouble with your EV? We can help
- All levels of RAA Road Service cover electric vehicles, from hybrids to full battery electric vehicles (BEVs).
- Our patrols are trained to work with EVs at the roadside. They know what to look out for, so they can get EVs back on the road, just like petrol and diesel vehicles.
- You can use your Road Service Towing Benefit¹ to help tow your EV to the nearest charging station.
- There's no extra cost for EV Road Service call-outs.
Driving for work? Choose Road Service for business
RAA Road Service for business covers your company vehicle, no matter who’s behind the wheel.
We offer three types of Road Service for business:
- Fleet Road Service, with an annual fee per vehicle.
- Fee For Service, with pay-as-you-go costs.
- Taxi Road Service, with an annual fee per vehicle.
There’s strength in numbers – and savings too
Did you know you can save by bundling your family’s Road Service products together for up to 5 people?
- One member of the family is nominated as the primary card holder, and is responsible for Road Service payments, and product communications with RAA, including renewals.
- The primary card holder pays the normal price for the level of Road Service they choose, and each of the other members receives a $10 discount on their Road Service.
- Each member can choose from three levels of Personal Road Service, outlined in the table above.
- It’s a great option for families and couples on a budget.
To create or join a Road Service family, call 8202 4610 or drop into your local RAA Shop. Already have family Road Service? Renew online.
Did you know our Road Service covers mobility scooters too?
No matter what level of Road Service you have, we’ll keep your mobility scooter moving as well, for no extra cost.
If the problem can’t be solved roadside, we’ll organise a taxi to take you and your scooter to a safe location or place of repair.
Mobility scooter benefits
| Premium | Plus | Standard | |
| Annual taxi benefit | Up to $100 | Up to $75 | Up to $50 |
| Transport by RAA Country Service Depot* | Up to 200km (400km return) | Up to 100km (200km return) | Up to 40km (80km return) |
*In areas where the transport of your mobility scooter is provided by a designated RAA Country Service Depot, the benefit applies as per the towing distance applicable to the level of Road Service held.
Please note:
- Service does not include assistance in lifting a person in or out of their mobility scooter.
- Service in shopping centres and other buildings needs to be in an area that's suitable and practical for our patrols to attend, such as an outside entrance or a car park.
- The taxi benefit can be used once per incident and is separate from the RAA Premium taxi benefit that applies after vehicle breakdown/towing.
Terms, conditions and limits apply.
You might also be interested in
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It's better to be a member
RAA members can receive discounts on shopping and entertainment with RAA Rewards, enter exclusive competitions and access member-only services.
Plus, we love to reward our loyal members with savings on select policies and products.
We're here to help
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Call us
Monday to Friday, 8am to 6pm
Saturday, 9am to 12pm -
Enquire online
Send us a message and we'll contact you -
Find a shop
Drop in and chat face-to-face -
Help centre
Find answers to frequently asked questions, view our Road Service Guide and more
Things you should know
The information included in this website and in our brochures is a summary and is intended as a guide only. Each section should be read subject to the full terms, conditions and entitlements of your Road Service, as set out in the Road Service Personal Entitlements Guide.
For details on your rights and benefits as an RAA member, please refer to the Membership Terms and Conditions.
*T&Cs and limitations apply, available from RAA. Road Service via RAA app only available in selected areas. Only available to holders of Road Service. Not available in an emergency or for selected job types.
¹Your Towing Benefit will differ depending on which level of Road Service you have. See our Road Service Personal Entitlements Guide for details. If you’re towed to a charging station, you’ll need to provide your own charging cable and/or adaptor to charge your vehicle. We can’t supply charging cables or adaptors for electric vehicles, and any costs associated with charging the vehicle will be at your own expense.