Energy

Transparent pricing and no exit fees
Switch in less than 5 minutes
Personalised energy insights
Monthly billing – no more bill shock

Clear and honest energy pricing. Exclusive to RAA members

RAA Energy is different. We don't profit from the amount of energy you use.

Our $24.95 monthly subscription fee gives you access to electricity usage rates without the mark-up. It's what we earn to keep your lights on, and ours. Plus, you also get a variety of energy cost saving benefits.

No tricks and no flashy headline offers. Just simple electricity plans from trusted South Australians.

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An electricity provider you can trust

Fair and transparent pricing
Many energy companies mark-up electricity for profit. Our $24.95 monthly subscription fee means we don’t profit from the amount of energy you use. We pass those savings on to you. We're not here for shareholders. Our goal is to help you save.
Our profits don't increase when you use more energy
We’re serious about helping RAA members reduce their energy usage. We’ll even provide you with a smart meter to give you personalised insights and a free solar assessment or solar health check.
100% carbon offset electricity usage
When you draw electricity from the grid, there's no way to know if the electricity you're using comes from renewable sources. That's why we carbon offset 100% of your usage.

It takes 5 minutes to switch

Enter your address
Get a quote online by searching for your home address. This is when you'll see your rates.
Fill in your details
All you need is your email address, a contact number, your RAA member number, and one ID document (driver's licence, passport, Medicare or proof of age card).
Leave the rest to us
We'll get you connected to RAA Energy within 2 business days. We'll even notify your old provider.
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Select a plan online

Mobile phone displaying an email from RAA Energy with usage insights

Insights designed to lower your bills

When you sign up to RAA Energy, we'll install a free next generation smart meter at your property.* This means that we can provide personalised insights by email and the RAA Energy portal.

These insights can help you to understand if:

small habit changes could lower your bills
your bills are comparable to RAA Energy members
installing solar and a home battery is worth the investment
your current solar system is still performing well. If it's not, we can provide a free on-site solar health check to visit your home and diagnose any issues (valued at $199).

More about smart meter installations

*Smart meters may not be able to be installed in all situations. If we're unable to install a smart meter, or you don't want a smart meter, RAA Energy can still provide you with a plan.

Manage your RAA Energy account through our online portal

Pay your bill

There are 3 ways to pay your RAA Energy bill:

Direct Debit or Smoothpay. Log in to the RAA Energy portal.
Credit or debit card through our online payment form. A bank fee of Debit: 0.46% and Credit: 0.81% may apply depending on your plan.
BPAY. Use your unique details on your bill to pay through your bank.

Get energy usage insights

Check your energy usage and see how it compares to previous months. Log in to explore insights.

If you have a smart meter, we'll also email you personalised insights and tips to save every month.

Transfer your account to a new home

If you're already an RAA Energy customer and you're moving house, we can transfer your electricity supply over to your new address for the day you move in.

Log in to your RAA Energy account at least 3 days ahead of your move so that we can cancel your current connection and set you up in your new home.

Frequently asked questions

Do I need to tell my current provider that I'm leaving?
There’s no need to call them. We’ll handle it for you. Once the change is complete, they’ll issue you with a final invoice.

If you also have gas with that provider, your gas account will remain active with them. RAA Energy is currently an electricity only plan.

When you leave an energy provider, it’s common for them to try and win you back using a special offer. These offers are usually just temporary. Rest assured knowing that you’ve moved to an electricity provider that you can trust.
Will I still get the same concession payments if I join?
To have a concession added to your RAA Energy account, you need to contact Concessions SA.

Once you have received your first bill from us, you can apply through the ConcessionsSA website or call 1800 307 758.

To be eligible for a concession, your name must:
- be listed as an account holder on your electricity bill.
- match your Centrelink or Veteran Card.
Why do you charge a monthly fee?
Unlike most other energy retailers, we don't profit from the amount of energy you use. Our monthly subscription fee is what we earn to keep your lights on, and ours, and we believe it's a fairer and more transparent way of doing energy.
Is RAA Energy suitable for someone with life support equipment?
If you or someone in your property uses life support equipment, you may be eligible for protection under the life support energy regulations.

This means your address is registered with SA Power Networks and they'll advise you in advance of any energy outages so you can plan accordingly.

Read more about life support.